Cancellations must be received by Dreamcatchers in writing by e-mail.
A full refund of the deposit, less AUD$50.00 administration fee if the cancellation request is made prior to 30 days before the booking arrival date.
The deposit is forfeited if the cancellation request is received within 30 days prior to arrival.
No refund of the full amount of your accommodation if the cancellation request is received less than 30 days prior OR in the event of non arrival or early departure.
Full payment is required at 30 days prior to your reservation arrival date.
NB. 2.13% surcharge is on all VISA and Mastercard credit cards including 3% surcharge on AMEX.